Chatdog Privacy Policy
Last Updated: October 9th, 2017
This Privacy Policy describes how and when Chatdog, Inc. (“Chatdog”) collects, uses, and shares your information when you use our Services. Chatdog receives your information through our Apps and/or websites, to which this Privacy Policy is posted.
1. Information Collection And Use - Information Collected or Received from You
Creating an Account and Profile Information
We may collect non-identifying demographic information (such as your gender or date of birth), zip code and other information that is not considered PII because it cannot be used by itself to identify you.
Use of Your Information
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your account, if you are a User), and to enable you to enjoy and easily navigate our Services. In addition, we may use your information to send you information about our Services, respond to your requests and facilitate your use of the Services. We may also use your information to send you e-mails and materials that directly promote our Services.
Cookies
We use “Cookie” technology to collect additional information, including usage data to provide and improve our Services. A Cookie is a small data file that is placed on your computer’s hard disk when you access our Services. Chatdog may use both session Cookies and persistent Cookies to identify that you’ve logged in to the Services, to better understand how you interact with our Services, to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. Unlike persistent cookies, session Cookies are deleted when you log off from the Services. Most Internet browsers automatically accept Cookies. If you do not want cookies from Chatdog or other services, you can change your settings to stop accepting Cookies or to prompt you before accepting a cookie from the services you visit. However, some Services may not function properly if you disable Cookies.
Web Beacons
“Web Beacons” (also known as web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
Log Data
Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, location, your mobile carrier, device and application IDs, the Users with whom you video chat, access date and time spent on features of the Services and other statistics and Cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, participate in a video chat session, or interact with our email notifications. Chatdog uses Log Data to provide our Services and to measure, customize, and improve them. For instance, Chatdog may provide you with recommendations based on your use of the Services.
Information Sent by Your Mobile Device
We collect certain information that your mobile device sends when you use our Services, like a device identifier, user settings and the operating system of your device, as well as information about your use of our Services.
2. Information Sharing And Disclosure
We will not share any PII that we have collected from you or that regards you except as described below:
Information Shared with other Users
As part of our Services, you may communicate with other Users through creating polls and voting on polls.
Information Shared with Service Providers
We engage third-party service providers to perform functions and provide services to us in the United States and abroad. These third-party service providers only have access to your PII for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your PII for any other purpose.
Information Shared with Third Parties
We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.
For example, we utilize Google Analytics, a service provided by Google, Inc., that we use to gather information about how Users and visitors engage with our Services. For more information about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
Information Disclosed for Our Protection and the Protection of Others
We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
Information Disclosed in Connection with Business Transfers
Information that we collect from our users, including PII, is considered to be a business asset. In the event that Chatdog is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be sold or transferred to a third party as part of that transaction.
3. Your Choices
We offer you choices regarding the collection, use and sharing of your PII and we’ll respect the choices you make. Please note that if you decide not to provide us with the PII that we request, you may not be able to access all of the features of the Services.
Opt-Out
We may periodically send you free newsletters and e-mails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy.
4. Modifying Your Personal Information
If you are a User, we may provide you with tools and account settings to access or modify your PII associated with your account, such as your profile picture , name, username, email address and phone number. If the functionality for modifying your account is not available you can contact us at hi@chatdog.com with your request. You can also permanently delete your account or request that we delete your PII, by contacting us at hi@chatdog.com
We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
5. The Security of Your Information
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
6. Responding to Do Not Track Signals
Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers.
7. Links to Other Sites
Our Services may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that you provide on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-party Services that you access.
8. International Transfer
Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may differ from those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.
9. Our Policy Towards Children
Our Services are not directed to persons under 13. We do not knowingly collect PII from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information from our files as soon as possible and terminate the child’s account.
10. Changes To This Privacy Policy
Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make a change to this Privacy Policy that, in our sole discretion, is material, we will notify you of those changes by posting them on the Services or by sending you an email to the email address associated with your account or other communication, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Questions?
Please contact us at hi@chatdog.com if you have any questions about our Privacy Policy.